FAQ


How did Troll Tax come about?

Troll Tax is a collaboration between a group of passionate people who donated their time and resources to make this happen. Concepted by Seth Callaway (New York), with design and creative from Baldwin& (North Carolina) and Hunter S. & Thompson (New York), with development from Kevin Haight (North Carolina) and animation by Yulia Ruditskaya.


Which charities can I give to?

You can see the full list of charities supported on our charities page. Think a new charity should be included? Send a tweet to @TheTrollTax.


Are donations tax deductible?

Yes! After you complete your donation, you will receive an email with a receipt for your tax records. Donations are tax-deductible to the fullest extent of the law.


What is the minimum amount I can donate?

You can donate as little as $2 to any tweet.


Can I use a debit or gift card to make donations?

Yes! In addition to credit cards, Troll Tax is compatible with US-issued cards and most non-US issued cards with a Visa, MasterCard, Discover, JCB, or American Express logos including credit, debit, pre-paid, or gift cards.


Does Troll Tax store my credit card info?

No. All transactions are handled through our PandaPay, which utilizes Stripe's encrypted processing platform and credit card information is fully encrypted. If you choose to save your card for later, we only store the last four digits of your credit card number.


How are donations processed? Is this legit?

All Troll Tax donations are processed through PandaPay.io, and donations are handled by the 501(c)3 public charity, the SocialGood Fund. More information on how PandaPay distributes donations.


How much of my donation goes to the charity? Are there any fees involved?

Troll Tax donations are subject to industry standard credit processing fees through Stripe. PandaPay receives a 1% fee, and the rest goes to charity.


I have an idea to make Troll Tax better, can I contact you?

Sure. Send us an email at [email protected].


How does the Troll Tax Chrome Extension work?

For Google Chrome users, simply install the Troll Tax Chrome Extension. Once installed, you will find a TROLL button in the upper-right corner of your browser. Click this while on any tweet to start a donation.


Can I donate to Troll Tax itself? I bet those servers aren't free.

Why I never thought you'd ask. We are entirely self-funded. If you'd like to contribute to help us stay online, visit our donation page. If donations are greater than our costs, we'll send the rest to charity (through Troll Tax of course).